Privacy Policy

JustCook.ae is committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and safeguard your personal information.

When you use JustCook.ae, we collect various types of personal data to provide and improve our services. This data includes:

• Personal Identification Information: Your name, email address, phone number, and delivery address to process orders and communicate with you.
• Payment Information: Payment details including credit card numbers and billing addresses, processed securely for transaction completion.
• Account Details: Username and password to secure access to your account.

By providing this information, you agree to our collection and use of it for these purposes. To withdraw consent, please contact us at info@justcook.ae.

We use cookies and similar technologies (like web beacons and pixels) to enhance user experience, analyze site traffic, and personalize content. This includes:

• Cookies: Small files stored on your device to remember preferences, login status, and cart contents. We use session and persistent cookies.
• Analytics: We use services like Google Analytics to understand how users interact with our site, helping us improve functionality and content. This may collect anonymized IP addresses, browser types, and device information.

You can disable cookies through your browser settings, but this might affect site functionality. For questions about our cookie usage, contact info@justcook.ae.

We collaborate with third-party service providers for functions like payment processing, delivery logistics, and analytics. We only share data necessary for them to perform their services.

• Analytics: Anonymized data shared with analytics partners (e.g., Google Analytics).
• Service Providers: Delivery partners receive address and contact info; payment processors handle financial data securely.

We require third parties to adhere to strict data protection standards. We do not sell your data and only disclose it when legally required.

We implement robust security measures (encryption, access controls, regular audits) to protect your data from unauthorized access, alteration, or disclosure.

• Measures: SSL encryption for data transmission, secure servers, and access controls.
• Training: Staff trained on data protection best practices.
• Monitoring: Continuous monitoring for security threats.

While we strive for absolute security, no internet transmission is 100% secure. If you suspect a breach, contact us immediately at info@justcook.ae.

Operating under UAE law, you have the right to access, correct, or request deletion of your personal data. You can also opt-out of marketing communications at any time through your account settings or by clicking the unsubscribe link in emails.

For concerns or inquiries regarding your data rights, please contact our Data Protection Officer at info@justcook.ae.