Find everything you need to know about deliveries, subscriptions, and the food we prep. Still unsure? Our support team is one tap away.
Deliveries take place every Saturday and Sunday across the UAE. During peak holiday periods a Monday slot opens with limited capacity.
Your subscription includes delivery at no extra cost. Holiday weekend drops incur a courier surcharge (currently AED 35) which we pass through at cost.
Let us know before cut-off and we’ll reschedule. On the day, our courier can leave the insulated box with reception or a neighbour if you approve.
We cover Dubai, Abu Dhabi, Sharjah, Ajman, and most regional hubs. For remote zones (e.g. Ruwais) reach out so we can confirm availability.
Recycle the cardboard locally or hand it back during your next delivery—we’ll re-use or recycle it responsibly.
New customers must sign up before Wednesday midnight for weekend delivery. Existing subscribers can edit menus or skip weeks up to the same cut-off.
Yes. You’ll receive a weekly box by default, but you can pause, skip, or cancel any week before Wednesday midnight—no lock-in contracts.
Log into your account, head to “Deliveries”, and choose the weeks you want to skip. You can also pause indefinitely and resume whenever you’re ready.
Absolutely. Update servings and number of recipes from your subscription dashboard and changes will apply to the next open delivery window.
We’d hate to see you go. If you must, select “Pause” and set it to 0 weeks or contact our support team for help cancelling permanently.
Yes. Select from 50+ weekly dishes or let our chefs choose for you. You can mix and match cuisines, dietary preferences, and serving sizes.
Most dishes are ready in 25–30 minutes. Look for the “Quick Cook” badge for meals that fit tight weeknight schedules.
Just the basics—salt, pepper, and cooking oil. We provide pre-measured spices, sauces, and garnishes so nothing goes to waste.
We prioritise freshness, sustainability, and local partnerships. Where available, we source organic produce and highlight it on the recipe card.
Vegetarian, pescatarian, low-carb, and calorie-conscious menus are featured weekly. All ingredients are packed separately so you can omit allergens easily.
Still need help?
Reach us via WhatsApp or email for help with deliveries, menu customisations, billing, and partnerships.