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How Can We Help You?

Find answers to common questions and get the support you need.

Popular Questions

How do I pause my subscription?

You can easily pause your subscription through your account dashboard up to 5 days before your next delivery.

What if I'm not home for delivery?

Our boxes are insulated and packed with ice packs to keep ingredients fresh. We can leave it in a safe place you specify.

Can I change my delivery address?

Yes, you can update your delivery address in your account settings up to 48 hours before your next delivery.

Still Need Help?

Email Us

We'll respond within 24 hours

support@justcook.ae

Call Us

Available 9am - 6pm, Sun-Thu

+971 4 457 9884