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Privacy Policy

1. Data Collection

JustCook.ae is committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and safeguard your personal information.

When you use JustCook.ae, we collect various types of personal data to provide and improve our services. This data includes:

  • Personal Identification Information: We collect your name, email address, phone number, and delivery address to process your orders and communicate with you about your account and our services.
  • Payment Information: To complete your purchases, we collect payment details including credit card numbers, security codes, and billing addresses. This information is processed securely and is essential for transaction completion.
  • Account Details: When you create an account with us, we collect your username and password to secure access to your account.

By providing this information, you agree to our collection and use of it for these purposes. If you have any concerns about providing this information or wish to withdraw your consent, please contact us at info@justcook.ae.

2. Automatic Data Collection and Use of Cookies

JustCook.ae utilizes cookies and similar tracking technologies to monitor and analyze how you interact with our website. These technologies help us improve our service, personalize your experience, and understand usage patterns.

  • Cookies: A cookie is a small data file placed on your device. We use cookies to remember your preferences, keep you logged in, and tailor our offerings to your interests.
  • Analytics: We use third-party services, such as Google Analytics, to collect and analyze data about your interactions with our website. This includes tracking the pages you visit, the time spent on those pages, and the links you click on. This information helps us understand customer behavior and improve our website and services.

You have the option to disable cookies through your browser settings. However, please note that doing so may affect the functionality of the website and your user experience.

Your continued use of our website constitutes your acceptance of our use of cookies and similar tracking technologies. For more information on how these technologies work and your choices regarding them, please contact us at info@justcook.ae

3. Data Sharing with Third Parties

JustCook.ae collaborates with third-party service providers to optimize our services. This involves sharing some of your personal data with these entities under strict confidentiality agreements. Key aspects of this sharing include:

  • Analytics and Performance: We use services like Google Analytics to understand how our customers interact with our website. This helps us improve user experience and tailor our services. These third parties may access non-personally identifiable information such as browsing patterns, but they do not have access to your personal identification information unless you choose to provide it directly to them.
  • Service Providers: We may share your personal data with companies that perform services on our behalf, like payment processing, order fulfilment, and customer service. These providers are authorized to use your personal information only as necessary to provide these services to us.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. They are also prohibited from using your personal data for their own purposes and are strictly bound by data processing agreements.

Your data may also be disclosed if required by law, to protect your rights, or to comply with judicial proceedings, court orders, or legal processes.

4. Data Security

At JustCook.ae, we take the security of your personal information very seriously. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your information.

  • Security Measures: We use robust security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.
  • Employee Training: Our employees are trained to handle personal data securely and to understand the importance of confidentiality and maintaining the privacy and security of your information.
  • Continuous Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks, and we regularly update our security practices to keep up with evolving threats.

Despite our efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you have any questions about the security of your personal information, please contact us at info@justcook.ae.

5. User Rights and Choices

JustCook.ae currently operates under the legal framework of the United Arab Emirates and adheres to its laws and regulations regarding data protection. While we do not offer specific mechanisms for users to access, correct, or delete their data, we are committed to ensuring the accuracy and relevance of the information we collect.

Should you have any concerns about your personal data, or if you wish to inquire about our data practices, please feel free to contact us at info@justcook.ae. We are dedicated to addressing your queries and ensuring your satisfaction with our services.


This Privacy Policy is subject to change to reflect new practices and service offerings. We will notify you of any significant changes by posting the new policy on our website. Your continued use of JustCook.ae after any change in this Privacy Policy will constitute your acceptance of such change.

For any questions or comments about this policy, please contact us at info@justcook.ae.